Implementation

The trained staff of Business Informatics has expertise with multiple computing platforms and software applications.  Our software engineers and specialists will professionally load the application software, train client staff, and design and implement customizations with the constant goal of enhancing the stability and reliability of your ERP system.

“Thank you again for your commitment to excellence.  We look forward to continuing our successful business relationship with you.”

Scott B. Ainsworth
DeVoss, Johnson, Zwick, Baker & Ainsworth

Training

End-user training is vital in achieving excellence within your ERP project. Business Informatics offers personalized training that can be customized to fit your unique needs and can be done at your location for a hands-on approach. Our staff will work with your users until they feel comfortable and are well-trained to be successful with your technology solutions.

Outside of on-site training, Business Informatics also offers web training to provide the convenience of an online learning experience that is available in both live and pre-recorded formats. We want to partner with you in order to help make your people and subsequently your company more efficient.

Consulting

The consulting staff of Business Informatics will help you make the most out of your software investment. Our company has a long history of working with diverse businesses in discussing critical business issues and identifying the technology solutions that will help you best obtain your business objectives. Once these solutions have been identified, we will work hard to help you achieve your goals through smart and efficient implementation of this solution.

Here at Business Informatics, we are not simply interested in selling software.  We are looking for businesses that are interested in a technology partner.

 “Business Informatics has been our network, computer hardware, and software support provider for the last several years.  We have found them to be extremely efficient and helpful.  As a small business we do not have the resources to staff technicians in house, however, we have not suffered from this due to the quick response from Business Informatics when we need them.”

Joni Katz
Dial-X Automated Equipment, Inc.

e-Commerce

Business Informatics has extensive experience with e-Commerce, including design, implementation, customization, and maintenance. We have helped many companies realize the full potential of their online stores by utilizing our custom solutions. Our software engineering team can customize your online store to meet the specific needs of your company to ensure efficiency and success. With our expertise, the frontend of your online store can be connected with the back office of your Acumatica site to save you time, money, and headache. This is achieved by streamlining the processing and syncing of orders, products, customers, pricing, and more between your online store and Acumatica site.

See our Acumatica customization AcuWoo for more information.

Support

Business Informatics offers professional and timely services that allows our clients to maximize their return on their IT investment. Our company boasts a wealth of experience and expertise in the industry and uses that experience in order to best serve you and your company. Because of this experience and expertise, we are able to individually tailor your software applications in order to solve your unique challenges and business needs.

Business Informatics offers telephone support with a toll free number in order to answer your questions and troubleshoot your issues. We also have the capabilities to connect to your computer via the web to better serve you and understand your needs. These capabilities can also be used to resolve issues in a matter of minutes from the time we receive your phone call.

With Business Informatics, you can rest assured that your needs will be taken care and we will do all that we can to be sure all of your applications support needs are taken care of.

“Thank you for the professional & excellent work that you do for us. We can always count on you to untangle any challenges that we run into.”

Scott B. Sherman
Chicago Protective Apparel